Operating architecture for profitable, founder-led service businesses.
When revenue is strong but execution feels fragile, when leadership meetings don’t translate into action, when decisions bottleneck at the top, you don’t need more effort.
You need structural correction.
This is not coaching in the abstract.
It’s a focused operating intervention.
The 30-Day Sprint
A time-boxed engagement designed to reduce structural fragility before growth exposes it. We work through:
- Decision concentration at the founder level
- Accountability diffusion across leadership
- Misalignment between teams
- Margin leakage caused by operational drag
- Execution breakdowns disguised as “growth pains”
It begins with a paid 90-minute Leadership Friction Audit.
From there, we determine whether a 30-day sprint is warranted.
What Happens In 30 Days
Week 1 – Friction Audit & Exposure Map
Week 2 – Decision Rights & Ownership Reset
Week 3 – Accountability Architecture Installation
Week 4 – Founder Dependency Reduction Plan
At the end of 30 days, you will have:
A defined next operating move
- Clear decision ownership
- Reduced founder bottlenecks
- Leadership accountability structure
- Identified structural vulnerabilities
Background In UX & Strategy
For over 20 years, I led UX and strategic initiatives across agencies, product teams, and complex organizations. What most people call “UX leadership,” I approached as structural alignment work:
- Clarifying decision pathways
- Reducing rework and drift
- Aligning cross-functional teams
- Preventing friction before it compounded
Why Leads Bring Me In
- You’re profitable but execution feels fragile
- Growth is compressing margin
- Everything still runs through the founder
- Meetings happen but decisions don’t stick
- You sense structural exposure but can’t yet name it
That’s where I step in.
